Salesforce CRM Training Institutes in Bangalore

Salesforce CRM Training in Marathahalli & Salesforce CRM Training Institutes in Bangalore

Salesforce CRM Training Syllabus in Bangalore

Salesforce Administrator

Cloud Concept

1.       Security Model Concept ( Private Cloud , Public Cloud , Hybrid Cloud)

2.       Business Model Concept (PASS, SASS, IASS)

Sales Cloud Concepts

1.       Account , Contact, Opportunity, Product, Price book, Quote, Order ,Case , Solution

Service Cloud Concepts

1.       Case, Live chart, Automatic Case Management, Manage Case, Knowledge Article

Marketing Cloud Concepts

Lightening View & Classic view Details

Introduction of Force.com Platform

1.       Registering Developer edition

2.       Creation of Application (Console App & Custom App)

3.       Standard & Custom Tabs

4.       Object Creation

5.       Field (Relational fields, Automation fields, Normal Datatype fields, Filed Dependency)

6.       Roll-up summary, Master Details, Look up

7.       Develop custom formula

8.       Validation Rule

Security Model Implementation in Salesforce

1.       User Creation

2.       Profile, Permission set

3.       OWD, Sharing, Role Hierarchy, Apex sharing, Sharing Rules

4.       Field Level security

5.       Difference between Object security model and Record security model

6.       End to end security model implementation

Process Automation

·         Work flow

·         Process Builder

·         Flows

·         Approval Process

·         Action Automation

·         Connection of Process Builder , Flows , Approval process

Views & Record type

1.       Page layout

2.       Assignment of layout based on Profile

3.       Record type & Dependency

4.       Different views based on Record type

Monitoring

1.       Metadata Monitoring

2.       Data history Monitoring

3.       User Login Monitoring

4.       Job Monitoring

5.       Debug Log

6.       Debug level details

Reports & Dashboard

1.       Create Tabular, Summary, Matrix, Join

2.       Create Bar chat, Donut chat and other

3.       Adding Dashboard to Homepage layout

4.       Bucketing

5.       Exporting of reports

Managing Data – Migration of Data

1.       Data loader

2.       Data export, insert, update, delete mass records

3.       Data import wizard details

Lightening Basic

Communities

Salesforce Development

OOPS Concept

1.       Encapsulation

2.       Inheritance

3.       Polymorphism

4.       Abstraction

5.       Interface

Data Type

1.       Primitive

2.       Non-primitive

Collection

1.       List

2.       Set

3.       Map

SOQL & SOSL

1.       Query Language details

2.       Dynamic SOQL

3.       Parent-child Query

4.       Sub-Query

5.       Working with Workbench

Trigger

1.       Trigger Events

2.       Trigger context variable

3.       Validation rule with Trigger

4.       Roll-up summary with trigger

5.       Criteria based rule with trigger

6.       Recursive trigger

7.       Trigger Handler

8.       Cross-object trigger

Framework

1.       Trigger Framework

2.       Error Framework

Future Methods (Parallel Processing)

Batch Apex

1.       Different Execution process

2.       Implement of Database state full

3.       Handling exception

4.       Invoking Batch from a batch

5.       Calling Future method and allow callouts

Schedule Apex

1.       Implement schedule Apex

2.       Invoking from Batch Apex

3.       Scheduling the job

4.       Monitoring the job

Wrapper Class

Test Class

Custom Setting / Custom Label

UI Creation

·         Visualforce Page

All Tags (Input, Output )

·         Controller

§  Security impact

§  Pagination

·         7 Different way to make filed mandatory

·         5 different way to call the controller method

·         Ajax Call

·         HTML

·         Javascript